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Insurance Service Bus

Insurance Service Bus™ is a specialized services container of the insurance industry who simplifies the integration and reutilization of the business components, using an architecture based on ACORD standards and service-oriented (SOA). ISB™ provides core solutions of integration and process and service management for insurance companies, solutions of insurance central management, quotation and emission systems, portals for intermediaries, inspections management systems, sales systems.

Insurance Service Bus™ has tools that make a difference from the other bus market: API ISB and ISB CONF. The first is an API in order to allow access to channels for different languages to access resources ISB ™. Each service has its analgo SysOne SDK as service catalog as a REST API, enabling interoperability.The second, ISB CONF, is the configuration tool that allows through a website and agile intuitive configure products, rates and all aspects the operations of the company.

Insurance Service Bus (ISB™) is composed of three main pillars:

  • Process engine (BPM): Define, implement and improve business processes.
  • Rules Engine (Business Rules Engine™): Constructs automated modules representing negocios.implementa rules and improving business processes.
  • Service Engine: The platform creates the volume of services required, versionándolos and managing them efficiently.


Agile connectivity through an omnichannel platform Implementation and control of the communication channels, like for example mobile applications, web, SMS between others.
Core systems modernization Enlargement of the central system capacities of the insurance companies.
Application integration through services Access through web services to the own or third data bases and other ecosystem services.
Online Exchange Sending Xml and JSON format messages with ACORD standards for the industry.
Flexibility Process modeling through a BPM motor adapted specifically for the industry. Possibility of generating new functionality by reusing existing services.


Interconnection between the different actors Optimization of the internal information circulation with clients and providers through technological bridges, integrating different systems.
Improvement in the Time to Market Fast and simple generation of new products and services.
Process automatization Expediting of company productive activities.
Business control Utilization of metrics that determine and model the business.
Safe communication It provides robust, scalable and safe communications.
Dynamism on services Implementation, improve and amplification of the capacities of existing services to satisfy new requisites.

Insurance Service Bus™ supports the entire suite of insurance, as can be seen in the following graph:


  • Big data volume management for a large number of channels.
  • Omnichannel platform management with all their security aspects.
  • Management and processing of massive data calculation in batch format, processing of data frames for insurance massive operations.
  • Publication of services and business process (quotation, emission, sinister, billing, etc) in uniform form over multiple channels and users.
  • Integration of diverse systems in a insurance company context.
  • Unification so that all platforms speak a common language in the ISB™.
Value added SysOne platform


Insurance Core™ architecture combines a focused processes and services designed to scale (SOA) with application integration and service partners approach. The platform supports both modules can be implemented with Open Source tools as container owners, obtaining a high availability environment.

Presentation layer

100 % Web, supports multiple devices. It is not necessary to realize discharges to be able to use the system, it is enough to have only the direction URL.

Services layer

It is service-oriented (SOA), based on REST API. HTTP services can be consumed by a wide range of clients including web browsers, mobile, other systems or tablets.

Each process and resource data is exposed through an HTTP service enabling communication and integration between various current or future devices.

Process layer

The platform has an extended BPM (BPMN 2.0) with ability to solve RunTime time domain objects (insurance business). These objects can potentially be mapped to the data layer (relational database, partner service, etc).

This extension of the BPM generates an added value that gives simplicity and ease of reading process. Thus the processes have the ability to understand the business model with their corresponding objects in a natural way, avoiding technical actions within the process.

The process layer also has the ability to execute business rules thanks to embedded rules engine.

Business logic layer

It maintains business rules, constantly updating.

Base layer and data access

The data access layer provides a separation of code by its function. This approach provides flexibility to change the data persistence mechanism in the desired time.