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Virtual Office™

Manage the entire life cycle of the policy in the same platform, in any distribution channel, from the quote to the claims management.

Our modular solution is designed to be a powerful and flexible administration tool that admits the fast implementation of new products and configurable self-service portals, for all the channels, from end users to intermediaries.

Insured:

Through the creation of a portal, customers can report an accident, receive offers of new products based on the analysis of their behaviors and interests, download their digital policy and make an online payment. Additionally, they can contact the company at all times through the online assistant.

Intermediaries:

It allows insurance companies to manage and control activities with their intermediaries, enabling the integration of commercialization channels with the internal business processes of the company: quoting, subscription, policy administration, billing, accident management, etc.

Reduce Operating Costs

Improves operational efficiency in underwriting.

Improve the Customer Experience:

Deployment of multiple channels so that customers, agents and / or producers can start a sales process or make inquiries from anywhere.

Improvement in the «Time to Market»

Flexibility in the configuration of new products. Create new products and leverage existing products for new markets quickly.

Increase in Lead Conversion Rate

Automated monitoring of the different stages of commercialization.

Increase in Production

Croselling and upselling of current clients.

The digital age demands much more to remain relevant and competitive.